Intro: Got a question? Take a look at our frequently asked questions below to see if we can help you. If you can’t find what you’re looking for, please feel free to contact us and a member of our friendly team will get back to you as soon as possible.



What is One Stop Chef?


One Stop Chef is an online food retailer, which sells a variety of ingredients, snacks and pantry staples from a range of different cuisines. We focus on making healthy, natural foods easily available to our customers.


Can I place an order at any time?


Yes, items on the One Stop Chef online store are available to purchase 24 hours a day and we offer 24/7 customer support.



How does online ordering work?


Simply add each item you’d like to purchase to your online shopping cart and select the checkout button when you’re ready. You’ll then be prompted to select your preferred payment option and shipping costs will be calculated.


What payment methods do you accept?


You can choose to pay via Visa, Master Card, American Express, Discover Card, Diners Pay, Shop Pay, Apple Pay, Facebook Pay and Google Pay.


How can I contact One Stop Chef if there’s a problem with my order?

If you have any issues before, during or after placing your One Stop Chef order, please email info@onestopchef.com and a member of our team will be happy to help.



What delivery options do you offer?

Once you’ve made your order, we’ll process it within three days. We offer  shipping on all orders and this generally takes between 3-7 days.